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Sport Support Professional - English & Catalan


Ref. Number 17-0376
Description Consumer Service/Helpdesk
Contract info Recruitment
Language(s) required Catalan (Fluent)
English (Fluent)
Region Amsterdam region
Salary € 1600 Monthly
Start date ASAP
Duration 7 months contract with view to extension

Do you want to be part of a young, friendly, international team who enjoy working together to deliver the exceptional service of a world leader in sportswear? We are currently looking for a Sport Support Professional for one of our clients, a global active service solution provider for market leaders in telephony, electronic entertainment and IT.

 

Job Profile for Sport Support Professional
Responsibilities will include but not be limited to:

  • Offer customer service to end users/dealers in relation to a wide range of products
  • Answer emails from customers/dealers
  • Ensure customer satisfaction by providing timely and accurate information
  • Log detailed and accurate case notes to ensure optimal assistance for customers

 

Candidate Profile for Sport Support Professional

  • Must be fluent in English and Catalan, both written and spoken
  • Intermediate vocational education (MBO)
  • Strong typing and computer skills, software related knowledge and aptitude a plus
  • Willing to work flexible hours (shifts and weekends)
  • Interests in sports and enjoy different sports activities
  • Enthusiastic and dynamic, comfortable communicating by phone and mail
  • Outgoing and approachable, with excellent customer service skills
  • Team player
  • Well-organised, accurate, detail-oriented, professional and courteous with high self-motivation

 

What Our Client Offers

  • Pension plan
  • Travel pay
  • Attendance and referral bonus
  • Training
  • Irregular hours compensation
  • An exciting opportunity in a young international environment
  • Possibilities for development and promotion
  • The location is easily accessible by public transport and there is a full travel cost compensation if you live more than 10 km away

 






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