Share |

Customer Support Professional - French & English


Ref. Number 17-0314
Description Consumer Service/Helpdesk
Contract info Recruitment
Language(s) required English (Fluent)
French (Fluent)
Region Amsterdam Region
Salary € 1637 Monthly
Start date ASAP
Duration 7 months contract with view to extension

Our client is an internationally active service provider that offers customer support services to companies all over the world. As a Customer Support Professional you will provide excellent customer service to one of the world’s leading luxurious fashion brands. You will join a young, sociable team and be responsible for handling customers’ inquires in a professional manner while making sure they experience exceptional service.

 

Job Profile for Customer Support Professional
Responsibilities will include but not be limited to:

  • Offer customer service to end users in relation to a wide range of products
  • Answer emails, calls, and chats from customers
  • Ensure customer satisfaction by providing timely and accurate information
  • Log detailed and accurate case notes to ensure optimal assistance for customers

 

Candidate  Profile for Customer Support Professional

  • Must be fluent in French and English, both written and spoken
  • Intermediate vocational education (MBO)
  • Prior customer service experience is a plus
  • Customer service mind set
  • Strong typing and computer skills. Software related knowledge and aptitude is a plus
  • Sales mind-set: passion to find the right solution for the customer, while also closing the sale and potentially up-selling the customer
  • Interest in fashion
  • Enthusiastic and dynamic, comfortable with communicating by phone and mail
  • Outgoing and approachable, with excellent customer service skills
  • Team player
  • Well-organised, accurate, detail-oriented, professional and courteous with high self-motivation

 

What Our Client Offers

  • Pension plan
  • Travel pay
  • Attendance and referral bonus
  • Training
  • Irregular hours compensation
  • An exciting job in a young international environment
  • Possibilities for development and promotions
  • Location easy to reach by Public Transport / full travel costs compensation if you live further than 10 km from working location
  • Office parties with food, drinks, and a DJ
     





mini spaces
Follow Blue Lynx on TwitterFollow Blue Lynx on FacebookFollow Blue Lynx on Linked In

JOBS OF THE WEEK

Business Development Specialist - Dutch & English
Amsterdam
 
Knowledge Analyst Consumer Goods Practice EMEA - English
Amsterdam
 
Executive Search Associate - Dutch & English
Amsterdam
 
Customer & Tech Support Representative - Turkish & English
Athens
 
Sales Representative – Italian & English
Athens
 
Customer Service and Sales Support Agent - Swiss & English
Warmond
 
Customer & Tech Support Representative - English & Swedish OR Danish OR Norwegian
Athens
 
Customer & Tech Support Representative - Hebrew & English
Athens
 
Customer & Tech Support Representative - French & English
Athens
 
Customer & Tech Support Representative - Slovenian & English
Athens
 
Customer & Tech Support Representative - Polish & English
Athens
 
Customer & Tech Support Representative - Czech & English
Athens
 
Customer & Tech Support Representative - Spanish & English
Athens
 
Customer & Tech Support Representative - German & English
Athens
 
Customer & Tech Support Representative - Italian & English
Athens
 
Accounts Payable Assistant - English
The Hague
 
Customer Support Professional - English & German
Amsterdam
 
Customer & Tech Support Representative - Dutch & English
Athens
 
Regional Spare Parts Representative - Italian & / OR French
Almere
 
Customer Support Specialist - English +
Eindhoven
 
FX New Business Account Manager - English & French
Amsterdam
 
FX New Business Account Manager - English & German
Amsterdam
 
Customer Service Representative - Italian & Spanish OR Italian & Dutch
Almere
 
Credit Controller - English & German
Warmond
 
Customer & Tech Support Representative - English +
Athens
 
Technical Retail Support - German & English
Amsterdam