Inside Sales Engineer

Our client is an innovative leader in their field. They are a global, privately owned company who offers a worldwide network of engineering, manufacturing and support services. They are specialised in safety relief devices manufacturing. The successful candidate will have previous technical sales administration experience and/or experience in industrial (chemical, petro, pharmacy, food) processing, piping, valves or associated industries. A background in Science/Mechanical engineering would be an advantage.

Job Profile Inside Sales Engineer

• Manage inquiries from distributors and customers and generate quotations from a price list within customer specified time frame.
• Provide telephone support and advice to Regional Sales Managers (RSM’s) and customers.
• Work with engineering department in Limerick to generate special pricing quotations where required.
• Using in house database, the ISE will be responsible for cataloguing daily activities, recording customer information and logging competitor activities regarding distribution channels, pricing and general market analysis.
• Assist customers and distributors with selection of the appropriate technical solution for a given application.
• Provision of support to RSM’s including the provision of regular reports on inside sales activities for their territories. 
• Prepare discount requests for Management approval when required.
• Build data records on Representative sales activities to help monitor Representative performance.
• Analyse Letters of Credit for orders, and vetting customer terms and conditions prior to submittal for other departments.
• Ad-hoc project and administrative duties as assigned.
• Provision of a premium delivery service to customers.
• Follow and adhere to ISO 9001-2000 procedures.
• Support and monitor all quality audit requirements.
• Translation of documentation from Russian to English.
• Preparation of documentation to allow customer orders to be shipped from international locations to customers.

Candidate Profile Inside Sales Engineer

• A third level qualification in Engineering (mechanical or chemical) or Science Discipline.
• 3+ year’s technical inside sales experience within a related industry.
• Fluent English.
• Self starting, proactive and ability to achieve objectives with minimal supervision.
• Excellent communication, interpersonal and motivational skills.
• Customer focused.
• Desirable: experience within the rupture disk manufacturing or pressure relief devices industry.