FAQ Blue Lynx
General Questions & Answers
What does Blue Lynx require from me before I can start working?
Blue Lynx will require a valid ID or passport copy which will be checked by one of our consultants, your BSN number, health insurance details, emergency contact details, bank account number and employment history overview. In some instances, our clients require references and a certificate of good conduct as part of their security clearance process.
Who is responsible for and will supervise my work?
The company where you will be working (our client) will be responsible for and will supervise your work. You are obliged to abide by the instructions and rules and regulations of that company.
What are my working hours?
Your working hours can be found on your employment contract. Starting times and finishing times need to be agreed between you and your direct supervisor at the company where you will be working.
Am I required to complete a time registration system?
Yes. Blue Lynx requires a Blue Lynx monthly timesheet signed by you and your supervisor on the last working day of the month. Additionally, some of our clients require you complete their own time registration system. You will be informed accordingly if this is applicable to you. Please go to (Timesheet) for a blank monthly timesheet and example of how the monthly Blue Lynx timesheet needs to be completed.
How can I request leave?
All leave must be requested and granted prior to taking any leave, whether it is an hour, a half-day, a full day or more. First get approval from your supervisor at the company where you are working and then fill in and submit your vacation hours to Blue Lynx using the Leave Request Form (Leave Request Form). You may take vacation leave only if you have accumulated a sufficient amount of hours at the time of requesting leave. For your leave entitlement, please refer to your employment contract or contact the Blue Lynx HR Department.
Am I paid on Dutch public holidays?
When a Dutch public holiday falls on one of your normal working days then your salary will be paid in full. When a Dutch public holiday falls on a day that you do not work then you will receive no payment.
When I am entitled to special leave?
If you need to visit a doctor or dentist during working hours, you are entitled to a number of hours “special leave” per year for this purpose. The Blue Lynx HR Department can instruct you and give you further information in this regard.
Does Blue Lynx adhere to a CAO (Collective Employment Agreement)?
Yes, Blue Lynx adheres to the ABU Collective Employment Agreement for Temporary Employees and works in accordance to the system of Phases (Phase A, B, C). You can find a copy of the English text of this CAO by clicking on the following link (CAO in English). This forms an integral part of a contractor’s employment contract.
How does the system of Phases work?
When you start employment with an agency and you have not worked for that company before, you will typically start in Phase A. Phase A lasts for 78 weeks and you may have an unlimited number of temporary contracts in Phase A. After 78 weeks, you go over to Phase B. In Phase B lasts a maximum of 2 years and you can have a maximum of 8 temporary contracts. When you have been working in the same company for the same agency for 182 weeks, you are eligible to enter Phase C which is an indefinite contract.
When are salaries paid?
Salaries are paid monthly, between the 24th and 27th of each month. A monthly timesheet must be submitted to Blue Lynx on the last working day of each month. Late submittal may result in a delayed salary payment. Each month you will receive a digital salary slip from Blue Lynx specifying your salary, taxes, etc. It is important to keep all your salary slips as you could need them in the future for unemployment benefits, tax returns, mortgage applications and / or rent subsidies.
Does Blue Lynx provide me with a Jaaropgave?
Yes. Blue Lynx will provide you with a jaaropgave for the time you work with us, which is issued and sent to all staff in January. This is sent only once so please make sure you keep this in a safe place.